Job Purpose:
To drive online sales growth and profitability for home appliance categories across online channels in UAE by managing (AMAZON & NOON & Others) operations, optimizing listings, executing promotions, and ensuring best-in-class customer experience.
Key Responsibilities:
1. Online Account Management
Manage end-to-end Online Vendor Central accountsOwn category performance including sales, margin, and growthDevelop and execute Amazon strategy (pricing, assortment, visibility)2. Sales & Revenue Growth
Achieve monthly, quarterly, and annual sales targetsDrive sell-out through promotions, deals, and campaign planningMonitor conversion rate, traffic, and basket size3. Listing & Content Optimization
Ensure high-quality product listings (titles, images, A+ content)Improve SEO ranking and keyword visibilityMaintain accurate product information and compliance4. Marketing & Promotions
Plan and execute Amazon campaigns (Deals, Prime, Seasonal events)Manage Amazon Ads (PPC, Sponsored Ads)Coordinate with marketing team for brand visibilityCampaign execution and visibility improvement are key drivers of online growth ()
5. Inventory & Supply Chain Management
Forecast demand and ensure stock availabilityAvoid stock-outs and overstock situationsCoordinate with warehouse and supply chain teams6. Performance Analysis & Reporting
Track KPIs: Sales, ROI, Conversion Rate, Traffic, ReturnsAnalyze dashboard data and identify growth opportunitiesShare weekly/monthly performance reports with managementData-driven decision making is a core expectation in Amazon roles ()
7. Customer Experience & Operations
Monitor ratings, reviews, and customer feedbackEnsure smooth order fulfilment and returns handlingMaintain high service level metrics8. Stakeholder Management
Coordinate with Amazon account managers and internal teamsAlign with marketing, finance, and logistics for executionManage external agencies (if applicable)
KPIs (Key Performance Indicators):
Sales Revenue & Growth %Sell-through rateConversion rateAdvertising ROI (ACOS / ROAS)Stock availability (OOS %)Customer ratings & reviewsMargin & profitability
Requirements:
Education:
Bachelor’s degree in business, Marketing, or related fieldExperience:
3–6 years in eCommerce / Amazon / Marketplace salesExperience in home appliances or consumer electronics preferred ()Hands-on experience with Amazon Seller Central / Vendor Central
Skills:
Strong analytical and data interpretation skillsAdvanced Excel and reporting capabilityKnowledge of Amazon algorithms & marketplace dynamicsNegotiation and account management skillsStrong communication and leadership
Competencies:
Results-driven & target-orientedOwnership mindset (business accountability)Problem-solving & decision-making abilityAbility to work in fast-paced environment
What You'll be Joining
Midea Consumer Appliances FZCO is a Regional Head Quarter of Midea Group, a rapidly growing Fortune 500 company, with humanizing-technology and provide customized solutions based on our deep understanding of human nature, enabled by the joint forces of 55 years manufacturing excellence and global leading robotic and automation technology.
The RHQ is based in Dubai where we house the most iconic brands from Midea Group portfolio: Midea, Toshiba, Eureka, and Master Kitchen. Our operational territory expands from the Europe, Middle East, Africa, CIS.
Being experts in Home Appliances, we continue to create, develop, and evolve our solutions with one commitment only: “To deliver the best products and services to our customers”. We are proud of our agile, strong, and creative team who drive our growth.
We constantly identify, recruit, cultivate and promote talents who are bold and have international vision. We strongly believe everyone has unlimited potential and in the power of innovation.
With Midea Consumer Appliances FZCO you will receive lifelong training, the opportunity to grow professionally and personally, and you will work with and learn from the most dedicated and supportive teams imaginable. Talent is at the center of everything we do, join us and let’s grow together.
Get to know more: https://www.midea-group.com/