Why this role Looking to work at the intersection of DevOps, backend engineering, and real-time problem-solving? Here's your chance to make a real impact in a high-scale cloud environment, keeping production systems fast, reliable, and resilient for thousands of users. You'll join a collaborative, tech-savvy team dedicated to making things just work better. From improving observability across microservices to responding to high-priority incidents, this is your platform to shape how scalable applications are delivered and supported. What you'll be doing • Fix and improve: Hunt down bugs in live microservices and make production more stable every day. • Pair up with engineers: Collaborate with dev teams to sharpen code quality, boost resilience, and embed observability from the start. • Own the cloud: Configure and manage cloud infrastructure (AWS), keeping everything humming at scale. • Watch the signals: Build better monitoring and alerting systems to catch issues before they escalate. • Troubleshoot deeply: Solve complex technical puzzles and help guide others through them. • Automate everything: Write and maintain SOPs and automation scripts to reduce manual toil. • Be the calm in the storm: Participate in the on-call rota and take ownership of live issues when they arise. What we're looking for • Solid experience debugging live applications and resolving production issues fast. • Background in building and supporting microservice-based applications. • Confidence working with MongoDB, AWS services, and containerisation tools like Docker or ECS. • Familiarity with infrastructure-as-code and CI/CD pipelines (CloudFormation, CodeBuild, etc.). • Comfort using monitoring and observability tools like Prometheus, New Relic, Grafana, or DataDog. • Good grasp of scripting (Python or JavaScript) for automation and tooling. • Clear thinking in the face of incidents, plus the drive to learn from them. Bonus points for • Knowledge of REST, GraphQL, and async messaging systems. • Experience with Git workflows and CI/CD pipelines. • Understanding of SRE principles (SLIs, SLOs, error budgets, etc.). • Awareness of security and compliance (GDPR, privacy, risk management). • Clear communicator with a team-first attitude. Why you'll love it here • You'll work with brilliant engineers who care about quality, automation, and clean code. • You'll have the freedom to shape infrastructure as we scale and evolve. • You'll gain deep exposure to modern DevOps tooling, incident response strategy, and production engineering. • Your voice will matter—from tech choices to process improvements.