About the job You are responsible for: Design, implementation and maintenance of public facing infrastructure and services Use of configuration management and deployment tools Architectural design and operation at scale Monitoring of systems and services, optimization of performance and resource utilization Common operating system level tasks such as logging and backup / restore Cookbook / runbook implementation for common maintenance actions Incident response, diagnosis and follow-up on system outages or alerts Automation and streamlining of tasks as well as identifying process gaps Collaborating with a global and asynchronously communicating team (don’t worry if you have never worked remotely, we’ll help you get used to it) Mentoring peers in your areas of technical and operational strength Skills and Experience: Strong experience with automation and configuration management tools such as Terraform, Ansible. Proficient in at least one programming language (Python,, Go, or similar). Strong understanding of CI/CD pipelines and deployment strategies. Experience managing Cloud services and discovering cost savings (AWS, Azure, GCP) Experience with monitoring, logging, and alerting tools such as Prometheus, Grafana, or ELK stack. Strong troubleshooting and problem-solving skills, and ability to work effectively under pressure. Excellent communication skills with a strong emphasis on contributing to documenting processes and runbooks, and ability to collaborate effectively with cross-functional teams. Incident Management: Experience with incident management and on-call rotation practices, as well as tools like PagerDuty or Opsgenie. SRE Best Practices: Understanding of SRE principles, such as Service Level Objectives (SLOs), error budgets, and blameless postmortem. Familiarity with Wikimedia or other open source projects is a plus. If you are passionate about building and maintaining reliable, scalable, and highly available infrastructure on AWS, and thrive in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity to join our team at Wikimedia Enterprise Qualities that are important to us: Experience with operating highly available infrastructure Experience with running applications and services at scale Proficient with shell and a programming language used in an SRE/Operations engineering context (Python, Go,, etc.) Comfortable with Open Source configuration management and orchestration tools (, Ansible, TerraForm etc.) Communicative technical English