Role Business Development Manager – Variable Sales Location Dubai Role Purpose The Business Development Manager is responsible for leading a team of sales representatives in the sale of personal finance and covered cards via the phone or meetings in the UAE. The ideal candidate will have prior experience as a sales agent or team leader in the UAE as well as a strong understanding of banking sales origination and lead management systems. Key Metrics Lead a team of sales representatives in the sale of personal finance and covered cards. Set and track team sales goals. Provide coaching and training to sales representatives. Motivate and inspire team members to achieve their goals. Analyze sales data and identify opportunities for improvement. Develop and implement sales strategies. Key Accountabilities Monitor and track team performance and identify areas for improvement. Ensure all assigned leads to team are attended to by agents immediately. Performance reporting and planning for team-level targets. Develop and implement training programs for new and existing sales representatives. Oversee the development and execution of sales campaigns. Adhere to compliance and ethical standards. Handle challenging situations and resolve conflicts within the sales team or with customers in a professional and effective manner. Performance reviews and feedback. Continuous learning and development. Market analysis and competitor insightsli> Specialist Skills / Technical Knowledge Bachelor’s degree in business or a related field. 5 years of experience in sales in the financial services industry in the UAE. Strong leadership and coaching skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite. Understanding of banking sales origination and lead management systems. Business sales acumen. Compliance and ethical knowledge. Previous Experience Sales experience in banking. 5 years of relevant experience in a similar industry. Experience in leadership and team management. Good to have banking system understanding. Required Experience Manager level experience.